5 Essential Steps in AR Follow-Up Strategy for Medical Billing

  • Written by Ashley Mark
  • Tuesday 10th October 2023
5 Essential Steps in AR Follow-Up Strategy for Medical Billing VLMS Healthcare

AR follow-up, also known as account receivable follow-up, is a critical element usually ignored in medical billing. The overall profitability and increasing cash flow depend on how effectively accounts receivable are managed. This blog will discuss leading accounts receivable follow-up and achieving financial success in your medical practice. Let's go on diving deeper into a flourishing healthcare enterprise together.

Streamlined billing process

Effective account receivable follow-up is built on a well-structured billing process. It is essential to thoroughly record all pertinent information beginning with the moment of service delivery and to input it into your billing system as soon as possible. Accurate charge input, extensive documentation, and exact coding are the pillars of an efficient billing process. 

Any mistakes or omissions at this crucial phase might result in claim denials and delayed payments, posing obstacles to the smooth progression of your revenue cycle. By creating a simplified and error-free billing foundation, you can proactively handle potential payment difficulties and guarantee a healthier and more productive financial trajectory for your healthcare business.

Insurance details verification

Before delivering medical treatments, patients must have their insurance coverage thoroughly verified. Claim denials and payment delays might result from outdated or erroneous insurance information. Establishing a robust verification process that considers patient eligibility, plan benefits, and pre-authorization rules is essential. You may reduce challenges and hasten the AR follow-up process by thoroughly verifying your insurance upfront. 

Claims submission on time

You may finish the reimbursement process more quickly by submitting claims on time. Late claim filings might result in payments received later than expected, hurting cash flow. To establish a smooth and efficient revenue cycle, implement a well-organized system that guarantees claims are filed within 24 to 48 hours of service delivery. Suppose you adhere to it regularly and pay close attention to every detail. In that case, this crucial stage may significantly influence the financial stability of your medical business. Early claim submission will optimize your revenue cycle, enhance cash flow, and maintain your healthcare organization's financial strength and expansion.

Advanced AR follow-up helps

An active and rigorous AR follow-up plan can significantly improve collection rates. Implement a well-planned follow-up process that includes efficient communication with payers and patients, thorough monitoring of denied claims, close attention to underpaid claims, and careful monitoring of refused claims. Follow-up measures that are prompt and persistent are necessary to identify any underlying issues that may be delaying payments and solve them. 

Train your staff

Your AR follow-up approach will be successful if your staff is qualified, experienced, and trained. Invest in frequent training sessions to inform your billing team of the most recent industry developments, code upgrades, and best practices. Give them the information and skills they need to successfully handle patient questions and billing difficulties. Knowledgeable staff ensures more effective operations and contributes to better financial outcomes. Their expertise increases billing efficiency and accuracy, which boosts your medical practice's capacity to manage its revenue cycle. 

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